WELCOME

Hey all,

My name is Sally Chiwama. Am a Zambian Journalist, a lover of social media. I believe social media can change the world but also creating networks with like minded people.  The idea of starting this blog came about from friends who encouraged me because of my vigilant posts on my face book page regarding consumer issues in Zambia.

Aptly put, this blog discusses matters relating customer care, service delivery and consumer issues in my day to day life  activities .

There is an abundance of issues on customer care and consumer issues but I will pick the basic ones that are key to the development of service delivery and consumer rights in Zambia.

This blog will talk about the day to day issues that people face as they go around their business. Will talk about serious issues but in a fun way. 

My objective of this blog is simple to create awareness to the masses out there that when you pay for a service or something, you must be satisfied with your purchase or service. 

This is an interactive blog, and hope that we can learn and share experiences from each other. Your views and contributions are most welcome, 

Enjoy reading my blog :-)

Asante sana....